modo Responsible Gaming – Know Your Limits

You can set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is in place, it takes effect immediately and cannot be raised until the cooling-off period has passed. This gives you full control over how much you spend on the platform each period. Lowering your limit, however, takes effect right away with no waiting time. We encourage every player to set a limit that reflects their personal budget before they start playing.

It is easy to lose track of time when you are enjoying your favourite games. modo lets you set session time reminders so you receive a notification after a chosen period of play. These reminders are a gentle nudge to take a break, check in with yourself, and decide whether you want to continue. Taking regular breaks is one of the most effective habits for keeping gaming fun and stress-free. You can adjust or remove your session reminder at any time through your account dashboard.

If you feel that you need a longer break from gaming, our self-exclusion tool lets you suspend your account for a set period — from 30 days up to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or place any bets. We will also suppress any promotional communications to your registered contact details. To activate self-exclusion, visit your account settings or contact our support team at [email protected], and the restriction will be applied without delay.

Your account history gives you a clear, real-time view of your deposits, withdrawals, bets placed, and time spent on the platform. Reviewing this information regularly helps you stay aware of your gaming patterns and spot any changes in behaviour early. Transparency is a core part of how modo operates, and we make sure this data is always accessible to you. If you notice a pattern that concerns you, our support team is ready to help you explore your options. Knowledge is the first step toward staying in control.

Access to modo is strictly limited to players who are 21 years of age or older, in line with Philippine gaming regulations. We verify the age and identity of every player during the registration process, and accounts found to belong to minors are closed immediately. If you share a device with younger family members, we strongly recommend using account password protection and logging out after every session. Parents and guardians can also use third-party parental control software to restrict access to gaming sites on shared devices. Protecting young people is a responsibility we take seriously.

If you or someone you know is struggling with problem gambling, reaching out for help is the most important step you can take. Our support team at [email protected] is available around the clock to listen and guide you toward the right resources. The Philippine Amusement and Gaming Corporation (PAGCOR) also provides responsible gaming support and helpline services for Filipino players. You are never alone in this — help is always within reach, and there is no shame in asking for it. We are committed to pointing every player toward the right kind of support whenever it is needed.